Company: eGastroMD
Job Type: Full-Time Remote
Pay: $27-$35 per hour
eGastroMD is a gastroenterology-focused patient support organization dedicated to providing compassionate efficient and high-quality communication services. We help patients navigate appointment scheduling service inquiries portal access and non-clinical gastroenterology questions with professionalism and care. As we grow we are seeking a reliable Live Chat Representative to join our remote support team.
The Live Chat Representative will assist patients providers and general users through eGastroMDs online chat platform. This role focuses on delivering prompt accurate and empathetic assistance while maintaining a professional patient-first approach. Ideal candidates are excellent communicators fast typists and able to manage multiple conversations in a remote environment.
Respond quickly and professionally to all incoming live chat requests.
Provide non-clinical support regarding services appointment inquiries preparation instructions and patient portal navigation.
Assist with scheduling requests or direct users to the appropriate department.
Document all chat interactions accurately in internal systems.
Escalate urgent or complex concerns to the proper administrative or clinical team.
Maintain a friendly empathetic and patient-focused tone at all times.
Handle multiple chat conversations simultaneously while keeping accuracy and speed.
Meet performance goals related to response time service quality and customer satisfaction.
Uphold HIPAA regulations and safeguard all patient information.
High school diploma or equivalent; college coursework preferred.
Experience in live chat support customer service or healthcare communications preferred.
Strong written communication and excellent typing speed.
Ability to multitask and remain organized in a busy chat environment.
Tech-savvy and comfortable navigating multiple platforms.
Calm patient and professional demeanor.
Reliable internet connection and the ability to work in a quiet remote setting.
Familiarity with medical terminology or gastroenterology is a plus.
Competitive hourly rate
Performance bonuses and incentive pay
Overtime opportunities
100% remote position
Work-from-home technology support
Ongoing coaching and professional development
Supportive virtual team environment
Health dental and vision coverage
Paid time off (PTO) sick leave and holiday pay
Career growth opportunities
Wellness and employee assistance resources
**Job Title: General Production Worker****Job Description:**We are seeking an enthusiastic general production worker to join our team, responsible for the operation of various high-speed manufacturing equipment.**Responsibilities**+ Setup and operate manufacturing machinery...
...your future value to any organization you join, and making you more confident to pursue your professional dreams. Crazy Frog Pest Control is a national, residential services company, headquartered in Meridian, ID. We provide safe and effective pest solutions to help...
...We're also looking at what's next for you and how we can help you build a career you're proud of. Here's how a(n)Video Production Internfor our US Head Officeoffice contributes to our team: Responsibilities Assist in all stages of video production...
...utility contractor in the southeast, is looking for full-time flatbed and dump truck drivers with their CDL Class A license to assist... ...driver responsibilities include:Pre-trip truck safety inspectionOperation of the truck in a safe manner while obeying all traffic laws...
...to the mountains, beaches, and a plethora of places to enjoy a round of golf or water skiing on the lake. North Carolina is a four-season destination with the geography and climate to match every adventure seekers idea of fun! Outpatient practice only. Monday thru...