Microsoft Dynamics CRM Technical Solution Architect Job at HSO, Remote

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  • HSO
  • Remote

Job Description

As a Microsoft Dynamics CRM Technical Solution Architect you will:

  • Interact with prospects/clients to understand business requirements

  • Demonstrate Dynamics CRM solution capabilities to the client

  • Conduct business process analysis and create Fit/Gap report

  • Create solution design to address client business, interface and performance requirements

  • Advise on complex Dynamics CRM business cases and propose comprehensive solutions based on CRM, 3rd parties and customizations

  • Assist sales and presales teams with preparing proposals, client presentations and support the sale of professional services when necessary

  • Identify creative workarounds to meet requirements without the development of custom code

  • Use proven methodologies to deliver successful projects

You’re great at:

  • Multitasking, being flexible & paying close attention to detail

  • Working in a highly collaborative team environment

  • Diagnosing and troubleshooting complex CRM issues with creative solutions

  • Resolving client conflicts and/or escalated issues while maintaining composure in a stressful situation

  • Mentoring and guiding junior consultants on best practices/approaches

  • Learning new concepts quickly and thoroughly

  • Promoting the mission and Shared Values of our company

Requirements

  • Bachelor’s degree required in Computer Science, Business Administration, MIS or related field

  • 5+ years of solution architect experience working with recent versions of Dynamics CRM Online

  • 5+ years of experience including expertise in Dynamics CRM implementations as well as application deployment and/or distributed system implementation

  • Hands-on experience with multi-phase, global, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery

  • Deep know-how and proved record of applying CRM in one or more industries, Financial Services and Public Sector preferred

  • Proven experience in presales activities including Proof of Concepts, Demo, Presentations and positioning in front of C-Level Executives

  • Ability to envision, architect, and evangelize CRM solutions with clients

  • An understanding of the functional capabilities and limitations for out of the box functionality as well as custom code

  • Proven experience with estimating, scoping, and writing effective SOW’s that set expectations and limit risk

  • Ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks

  • Ability to move between high level architectural review/design and the "roll up the sleeves" level of performing all phases of a CRM delivery project

Benefits

We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.

HSO is an Equal Opportunity Employer.

#LI-REMOTE

Job Tags

Remote job, Flexible hours,

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