Remote Customer Growth - Enablement Manager Job at SWORD Health, Remote

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  • SWORD Health
  • Remote

Job Description

Sword Health is on a mission to free two billion people from pain. 
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025 , this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact. 
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
Sword Health’s commercial enablement team is a key part of global commercial operations, focused on empowering go-to-market teams through resources and training. Reporting to a Sales Enablement Director, this Enablement Manager will thrive in collaborating with sales, product, and marketing to drive initiatives and will ensure commercial success through cross-functional alignment and execution.

What you’ll be doing:

  • Lead the design and implementation of advanced training programs tailored to address specific knowledge and performance gaps within the commercial team, including Sales, Customer Success, and Channel Management.
  • Develop and execute a cohesive strategy for enablement, ensuring alignment with global best practices in positioning Sword Health throughout the sales and customer lifecycle process.
  • Oversee the onboarding process for new hires, ensuring they are fully integrated and equipped with the necessary tools and knowledge.
  • Collaborate with Commercial leadership to create and manage sales enablement projects, such as playbooks for managers, training tracks, and certification programs.
  • Analyze and track performance metrics to assess the effectiveness of enablement initiatives, making data-driven adjustments as needed.
  • Serve as a key liaison between Commercial teams and other departments, fostering cross-functional collaboration to enhance overall sales performance.

What you need to have:

  • 5+ years of experience in sales enablement, enterprise sales management, or a related field, with a proven track record of managing and delivering successful enablement projects from inception to completion.
  • Expertise in designing and implementing sales training programs that drive measurable improvements in sales readiness and performance.
  • Strong understanding of the enterprise sales cycle, including common challenges and best practices.
  • Exceptional communication, presentation, and interpersonal skills, with the ability to influence and build relationships across all levels of the organization.
  • Proven ability to build and analyze performance data, translating insights into actionable strategies.
  • Demonstrated experience in partnering with cross-functional teams and driving collaboration across departments to achieve sales objectives.
  • Expertise in developing competitive intelligence and defining strategic positioning.
Work Hours:

While this role is based in Portugal, candidates should be prepared to occasionally support U.S. business hours , especially for team collaboration, meetings, or time-sensitive deliverables.
Portugal – Sword Benefits & Perks:
• Health, dental and vision insurance• Meal allowance• Equity shares• Remote work allowance• Flexible working hours• Work from home• Discretionary vacation• Snacks and beverages• English class
Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

Jobicy JobID: 126125

Job Tags

Remote job, Full time, Work from home, Relocation package, Flexible hours,

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