Job Description

Position Summary:

The Wellness Coordinator serves as the first point of contact for patients and plays a vital role in creating a welcoming, professional, and efficient clinic environment. This role combines customer service, patient education, and administrative support to ensure patients receive an exceptional experience while promoting the benefits of ongoing chiropractic care.

Key Responsibilities:

• Greet patients with professionalism, warmth, and enthusiasm.
• Assist patients with check-in, paperwork, and membership enrollment.
• Educate patients on the benefits of routine chiropractic care and available wellness plans.
• Answer phone calls, schedule appointments, and manage patient inquiries.
• Support chiropractors by ensuring smooth patient flow within the clinic.
• Maintain accurate records and handle point-of-sale transactions.
• Assist with community outreach and in-clinic marketing initiatives to increase patient engagement.
• Ensure the clinic environment is clean, organized, and compliant with operational standards.

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